Government Citizen Collaboration Platform

What if there was a platform that enabled seamless interaction between citizens and the Government?

How often have we felt that our voice is actually being heard? We all want to collaborate with the government – give our own ideas and feedback – and the government too strives to serve its citizens better.

However, till now, very few such platforms enabled easy communication between the two stakeholders.

Government Citizen Collaboration Platform (GCCP), is a one stop solution for citizen-government engagement and service delivery – helping us take the next step towards collaborative governance. 

Benefits

The solution leverages available Technology Solutions, Digital Platforms and Data Science and defines processes around them to enable Citizen -Government Collaboration and promote Participatory Governance.

Through inclusive engagement, everyone gets a place on the table to discuss, design and implement public services; thereby increasing sense of civic pride and responsibility towards community well-being. 

Delivering citizen services effectively
Improved citizen-government engagements
Democratizing Ideation, Feedback and Policy formulation
One stop solution for grievance redressal
Municipality services management
Complaint management

Features

platform between government and citizen
Map Integration
Third Party Service
Third Party Service
Social Media Analytics
Social Media Analytics
Online Payment Gateway
Online Payment Gateway
OTP based login
OTP based login
GIS Integration
GIS Integration
SMTP and SMS Integration
SMTP and SMS Integration
Chatbot
Chatbot

Key Modules

Citizen Collaboration

Platform for interaction between government and citizen through discussion, polls and blogs etc..


Citizen Service

Delivering citizen centric services through online medium


Public Dashboard

This dashboard measures and delivers analysis basis trending tweets, social media activity, sentiment analysis and collaboration between government & citizens


Complaint Management

An easy to use platform for lodging and searching a complaint

Contact us

Sivarama Krishnan

Partner, Leader - PwC's Technology Solutions, PwC India

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