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Sector-wise adoption trends

While COVID-19 has had a negative economic impact on some industries, it has also positively impacted businesses that have been high adopters of technology.

Analysis of sector-wise adoption shows that industries where significant AI opportunities lie can be categorised into three distinct clusters:


Cluster 1 – AI-enabled growth : PwC India

Cluster 1 – AI-enabled growth

Industries like TMT and healthcare and pharma have adopted AI solutions to seize the emerging opportunities during the present crisis. AI-based solutions are helping them to innovate and scale up.

Cluster 3 - Untapped opportunities to scale up AI: PwC India

Cluster 3 - Untapped opportunities to scale up AI

The industrial products and retail and consumer sectors have a huge opportunity to catch up on their AI adoption journey.

Cluster 2 – AI-enabled resilience: PwC India

Cluster 2 – AI-enabled resilience

Industries which have been adversely impacted by the COVID-19 pandemic, such as travel and hospitality and financial services, are adopting AI to navigate the increased business uncertainties and disruptions.


Use cases - PwC India
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