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While COVID-19 has had a negative economic impact on some industries, it has also positively impacted businesses that have been high adopters of technology.
Analysis of sector-wise adoption shows that industries where significant AI opportunities lie can be categorised into three distinct clusters:
Industries like TMT and healthcare and pharma have adopted AI solutions to seize the emerging opportunities during the present crisis. AI-based solutions are helping them to innovate and scale up.
The industrial products and retail and consumer sectors have a huge opportunity to catch up on their AI adoption journey.
Industries which have been adversely impacted by the COVID-19 pandemic, such as travel and hospitality and financial services, are adopting AI to navigate the increased business uncertainties and disruptions.