Second Act stories | Vrinda Jhalani

Mamta Bhardwaj

What was your role when you first joined the firm?

I first joined PwC in 2015 as a business analyst in Mumbai and was part of the advisory consulting (Microsoft Dynamics CRM Team).  


What were your initial impressions and experiences? 

It was my first dream job, so I was very excited to work at PwC. My initial experience was positive and engaging, allowing me to quickly understand expectations and adapt to a new environment.


What experiences or roles did you undertake after leaving?

After leaving, I focused on upskilling and gaining hands-on experience through relevant projects and responsibilities, while also taking time to reassess my career goals. These experiences helped me build practical skills and clarity for my next role.  

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What motivated you to rejoin PwC?

The opportunity to return to PwC’s strong learning culture, impactful work, and collaborative teams motivated me to rejoin. I was genuinely excited to be back and eager to seize this opportunity.  


How have you grown personally and professionally since rejoining?

Professionally, I have honed my skills by working on diverse projects alongside highly talented peers. Personally, this experience has strengthened my patience, adaptability, and ability to approach challenges from multiple perspectives.  


What is your current role?

I am currently working as a senior associate in the IT team, serving as a business analyst. In this role, I contribute to the AU project by performing requirements analysis, engaging with stakeholders, and supporting solution delivery in alignment with organisational objectives.  


What contributions are you most proud of since rejoining? 

Since rejoining, I am most proud of taking full ownership of key deliverables and consistently ensuring high-quality outcomes.  


What vision do you have for the future of the firm?

I envision PwC continuing to lead with innovation and trust, delivering impactful solutions while nurturing talent and fostering a strong, inclusive culture.  

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