Sustainability Strategy and Reporting

What is becoming increasingly evident is that a sound sustainability strategy protects a company’s reputation; it drives innovation and employee engagement, it satisfies consumers and attracts and retains top talent; it demonstrates compliance and leads to market differentiation - all key ingredients for long-term growth and profitability.

As sustainability moves up the boardroom agenda, it is increasingly being integrated into corporate level strategic planning. Management now needs to balance increased regulation, protecting the brand and ensuring stable supply chains while seeking opportunity for enhanced performance and using the sustainability agenda for strategic advantage.

Developing and integrating a detailed sustainability vision into your long-term strategic plan in a way that creates lasting value whilst also building public trust is a common challenge for all types of organizations.

We can help you:

  • Identify your issues and goals to determine where the pressures are likely to be and raise awareness of what needs to happen to make your business more sustainable.
  • Prioritise these issues from both a sustainability and commercial point of view. This will help you recognise and better manage risk, improve efficiency, revenue potential, growth and other opportunities
  • Map the short and long-term ambitions for your sustainability vision, assess the risks, and address any gaps in delivery.
  • Support the alignment and integration of your sustainability vision into your overall corporate strategy
  • Develop and deliver a robust sustainability programme that includes prioritised initiatives, enablers, milestones, key performance indicators, and measurable targets.

Our service offerings include:

  1. Identify and prioritise sustainability issues: We have extensive experience across industry sectors on sustainability. Through peer analysis studies and benchmarking we can assist in identifying key issues that matter to your business.
  2. Establish materiality: Assisting you to map your stakeholders, develop methodologies and tools to engage them and determine through accurate assessment and forecasting, the sustainability issues material to your company and sector.
  3. Develop and deploy sustainability strategy: Generating, assessing and aligning your sustainability strategy to make your company forward looking on sustainability through demonstrable best practices
  4. Performance enhancement: Helping you embed sustainability in an innovative way – linking remuneration to sustainability, publishing environmental profit and loss statements, carbon footprinting or integrating financial and non-financial reporting.
  5. Report and communicate: Our expertise in writing contemporary reports as per leading standards – Integrated Reporting <IR>, GRI Standards, Business Responsibility Report (BRR), United Nations Global Compact (UNGC), National Voluntary Guidelines on Social, Environmental and Economic Responsibilities (NVG-SEE), Carbon Disclosure Project (CDP), Dow Jones Sustainability World Index (DJSI) etc. places in your hands a detailed insight into your company’s performance and serves as a strategic overview for management.
Climate Change Adaptation and Mitigation

Case Study 1

Sustainability report for a Public Sector Oil and Gas major

Synopsis: We assisted an oil and gas player in the Middle East in developing its first sustainability report. We setup sustainability data collection and management systems and conducted stakeholder consultations and a materiality assessment. We worked closely with the senior management in articulating the sustainability vision for the company and the management approach across identified material issues

  • Issue/What was the problem: The client wanted to bring out a unique sustainability report highlighting the socio-economic impact it has generated in the last 40 years and at the same time aligning the report with the requirements of GRI
  • Action/What we did: Worked closely with the client’s management team to arrive at a unique reporting structure tailored to its requirements. We conducted stakeholder consultations and a materiality assessment. We also engaged with the Board of the company to understand its sustainability vision and strategy and articulated the same in its sustainability report. We prepared the report with a unique reporting structure and presentation tailored to client’s requirements.

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Case Study 2

Materiality Assessment for a Public Sector O&G Major

Synopsis: We advised a Oil & Gas major in developing a robust stakeholder engagement framework and designing a materiality matrix based on environmental and social issues of concern to the company.

  • Issue/What was the problem: The client had overlapping, inconsistent ways of interacting with stakeholders and lack of focus on sustainability drivers during stakeholder engagement. Most engagement modes were reactive in nature and based on operational issues. The client wanted to develop a consistent stakeholder engagement framework defining the primary, secondary and tertiary stakeholders, the sustainability discussion points, modes and frequency of engagements. Also, based on the framework developed, the client wanted to revisit their material sustainability issues through interactions with primary stakeholders.
  • Action/What we did: We identified 37 sustainability issues based on review of peer practices, the environmental and social concerns from global, national and regional perspectives and discussions with the company’s senior management on the relevance of each issue with respect to the client’s operations. We leveraged PwC’s Qualtrics online platform engaged with 1028 stakeholders covering regulators, NGOs, local community, employees, customers and suppliers to elicit their environmental and societal concerns and expectations from the company vis-vis those concerns. Based on these interactions, a business case for each sustainability issues was ascertained and a materiality matrix was finalised for the company as a first step towards sustainability strategy development. Simultaneously, we reviewed the company’s existing stakeholder engagement practices in terms of profile and types of stakeholders engaged with, modes, frequency, and subject of discussions. Based on the review findings and international good practices, we assisted the client develop a well-structured stakeholder engagement framework focussing on sustainability issues of importance.

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Case Study 3

Sustainability Strategy for e-waste management for an IT major

Synopsis: Conceiving product stewardship services for customers and consumers through ensuring end-of-life disposal of products (e-waste) harnessing the potential of the unorganised sector and derive competitive advantage from such initiatives.

  • Issue/What was the problem: The client did not have a sustainability strategy focussing on the lifecycle environmental impacts of their products. There was a need for incorporation of issues of importance to the company’s stakeholders in the strategy.
  • Action/What we did: We assessed the value chain of hazardous wastes, e-wastes generated from the company’s products, identified their life cycle environmental issues, and estimated the impacts of these issues within and outside the organisation. We also assessed the company’s existing stakeholder engagement practice and the basis of their commitments to different stakeholders on a variety of issues such as complete elimination of Brominated Flame Retardants (BFR), advocacy with the Indian Government for inclusion of Individual Producer Responsibility laws etc. We also assisted the client in identifying national and international good practices to address environmental issue of importance to the company’s stakeholders for incorporation in the company’s corporate sustainability strategy.

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Yasir Ahmad

Yasir Ahmad

Partner and Leader, Sustainability and Responsible Business Advisory, PwC India

Tel: +91 124 330 6491

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