Supply Chain and Operations Transformation
Overview
Never have supply chains experienced as much disruption as in the recent past. Organisations are seeking an integrated real-time view of their supply chains with their ecosystem of suppliers and customers. Hence, there is a need for organisations to reimagine their supply chain transformation strategy to become transparent, connected, resilient and autonomous. The pressures in today's volatile and disruptive world have made it incumbent on organisations to leverage digital capabilities across AI, ML, RPA and advanced analytics as they collaborate with their supplier partners and customers. Investments in supply chain transformation is an imperative for digital champions across the value chain of procurement, logistics and planning as they look to build trust while delivering sustained outcomes in terms of improved revenue and optimised costs and working capital while maintaining resilience and compliance.
PwC India’s supply chain transformation solutions provide a tailor-made roadmap for your journey.
Supply chain control tower
Supply chain resilience
Our solutions
PwC’s Supply Chain Transformation Solution delivers business outcomes to clients leveraging our proprietary BXT approach of "human experience-centric transformation" along with our technology and analytics embedded propositions.
Integrated planning transformation
- Balance supply and demand
- Segmented digital supply chain
Procurement transformation
- Reimagine source to pay digital operating model and process
Supply chain solution: Building resilient supply chains
Logistics transformation
- Network redesign
- Optimise transportation and warehousing operations/cost
- D2C enablement
Supply chain resilience
- Embedded with tax and ESG considerations
Smart control tower
- Drive visibility
- Transparency
- Collaboration and creative pro-active supply chain operations
Benefits
Business Outcomes
Revenue growth
8-6%
Reduced procurement cost
6-10%
Reduced logistics cost
8-12%
Inventory optimisation
16-20%
Risk Integrated
Efficiencies in network, logistics and procurement
Strategic SC risk management - disruptions
Contracts, supplier risk
Technical alliances
PwC India and SAP collaborate to help organisations build an integrated, future-ready planning backbone using SAP IBP with S/4HANA, ePP/DS, aATP, TM, EWM and SAC. The alliance combines PwC India’s supply chain transformation expertise across strategy, operating model, process, technology and change management with SAP’s digital supply chain suite. Together, they enable integrated planning across demand, supply, inventory, production, logistics and distribution. Key benefits include improved forecast accuracy, optimised inventory, responsive order promising, better S&OP, enhanced visibility and KPI uplift. With proven accelerators, SAP IBP experience and industry expertise, the alliance delivers agile, data-driven and sustainable supply chain transformation.
PwC India and o9 Solutions collaborate to help organisations build connected, resilient, sustainable value chains at scale. Combining PwC India’s expertise in supply chain transformation, IBP, S&OP, network and inventory optimisation with o9’s AI-powered Digital Brain platform, the alliance enables unified planning across demand, supply, inventory, revenue, finance and sustainability. It improves demand sensing, forecast accuracy, real-time scenario planning, risk response and cross-functional decision-making. Focused on consumer, retail, pharma, industrial, automotive and high-tech sectors, the partnership uses accelerators, control towers, workshops, demos and proof-of-value engagements to deliver rapid measurable outcomes, including better margins, service levels, working capital and ESG performance.
PwC India and Ivalua collaborate to help organisations unlock the full value of digital procurement through an integrated Source-to-Pay ecosystem. The alliance combines PwC India’s expertise in sourcing, procurement operating model redesign, risk, compliance and finance transformation with Ivalua’s unified, cloud-based spend management platform. Together, they enable end-to-end visibility across spend, suppliers and risk, while improving control, compliance and supplier collaboration. Key focus areas include sourcing, contracts, supplier management, procure-to-pay, invoicing, category management, ESG and risk integration. Targeting sectors such as manufacturing, consumer and retail, financial services, infrastructure and public sector, the alliance delivers modular, value-led implementations with measurable savings.
PwC India and Coupa are establishing a strategic alliance to help organisations improve visibility, control and value across enterprise spend. The partnership combines PwC India’s expertise in finance transformation, procurement and operating model redesign with Coupa’s cloud-native Business Spend Management platform. Together, they enable unified procurement, invoicing, expenses and supplier management through a single intelligent spend ecosystem. The alliance supports end-to-end spend transformation, real-time enterprise-wide visibility, data-driven decisions using community intelligence, improved compliance, savings and supplier collaboration. It will focus on CFO and CPO-led transformations, value-driven deployments, sustainable procurement and ESG-linked spend management to deliver measurable business outcomes.
PwC India and Blue Yonder are collaborating to help clients build AI-driven, autonomous supply chains at scale. The alliance combines PwC India’s supply chain transformation and advisory expertise with Blue Yonder’s Luminate Platform, powered by AI/ML and predictive analytics. Together, they support end-to-end supply chain orchestration across planning, execution and fulfilment. Key capabilities include AI-led forecasting, replenishment, warehouse and transportation optimisation, and improved omnichannel customer experience. The partnership focuses on retail, consumer and manufacturing sectors, delivering modular, scalable platform-led transformations. By connecting planning intelligence with execution excellence, PwC India and Blue Yonder enable closed-loop, predictive and autonomous supply chain operations with accelerated ROI.
PwC India and GEP are expanding their strategic alliance to deliver next-generation procurement transformation using AI and cloud-native platforms. The partnership combines PwC India’s industry-focused sourcing, procurement operating model and transformation capabilities with GEP’s SMART™ procurement platform, NEXXE™ supply chain platform and Quantum Intelligence capabilities. Together, they enable end-to-end Source-to-Pay transformation, unified procurement and supply chain visibility, AI-driven spend analytics, sourcing optimisation, supplier collaboration and risk management. The alliance will support enterprises modernising procurement models, accelerating cloud adoption, using category-led playbooks and adopting procurement-as-a-service. It aims to create intelligent, agile procurement ecosystems that deliver strategic value beyond cost savings.
Powering Smarter Decisions with Agentic AI
PwC India’s Agentic AI capabilities, powered by its Intelligence Warehouse and Knowledge Graphs, help organisations unlock AI at scale with deep enterprise context.
By creating a structured Enterprise Context Layer that maps entities, relationships, KPIs, rules and guidelines, PwC enables AI agents to reason consistently, orchestrate complex workflows and deliver context-aware recommendations.
With state-of-the-art multi‑agent frameworks, end-to-end observability and proven reductions in hallucinations, development time and cost, PwC transforms raw operational data into decisions and automated actions.
This governance-ready, explainable AI foundation is industry-agnostic and accelerates impactful, responsible AI adoption across complex business environments.
Reimagining Source‑to‑Pay with Agentic AI
Reimagining Source‑to‑Pay with PwC and Leah’s intelligent, connected agents—elevating procurement performance while keeping human judgement at the centre.
Transform procurement with AI agents designed for the real complexity of Source-to-Pay.
Built in exclusive partnership with Leah, PwC’s Agentic Procurement Solution combines pre-built agents, expanding use cases, and Agentic OS to help organisations streamline workflows, improve decision-making, and create scalable, human-led automation across procurement.
AI-powered supply chains: Building resilience amidst volatility
Global supply chains are navigating unprecedented disruption, turning resilience into a strategic imperative and opportunity for competitive advantage. AI—especially agentic AI—is accelerating this shift by enabling real-time insights and proactive decision-making. The future lies in reimagining supply chains as agile, AI-driven engines of growth and sustained value.
Amneet Singh - SCM
The India opportunity: Developing resilient electronics supply chains
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