Your business processes reimagined

PwC and SAP Signavio

Overview

In a world of interconnected operations and multi-system landscape, business process excellence is the fastest route to have better control of your business operations. We help you harness Signavio, SAP’s cloud-based business process transformation suite, to illuminate end‑to‑end process reality, standardise execution, and convert your system process data into measurable improvements in cycle time, cost, and compliance. Before we dive into how we are redefining enterprise transformation by fusing our industry expertise with SAP Signavio’s cutting-edge capabilities, we address the million-dollar question.

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Processes: From black box to competitive edge

Tired of running your business on a maze of invisible, unowned processes and outdated organisational charts?

Imagine being able to see at whim how each of your business processes actually run and interact – being able to control where time is lost, risks creep in, and value leakages occur. Imagine redesigning your process landscape end to end, aligning them to strategy, embedding controls at critical junctures, monitoring improvements and governing change in real time.

That’s what happens when our insight-to-design approach meets SAP Signavio. We turn your business processes into your superpower - your system data into business intelligence; business intelligence into clean, standardised ways of working; and governance into your strategic muscle—not a bottleneck—so you move from intuition to intelligence, faster, safer, and at scale.

Processes: From black box to competitive edge

Leading your process excellence journey with PwCxSAP Signavio

SAP Signavio gives you the technical backbone to see, analyse and monitor your processes end-to-end-exposing inefficiencies, enabling collaborative improvement and enforcing structed process governance with near real-time process improvement metrics.

Unlocking sustained value, however, goes beyond acquiring the software license and conducting a few isolated pilots. Realisation of broader benefits of SAP Signavio suite and a strong ROI comes from a tailored approach to deploying process excellence initiatives holistically, and at scale - and PwC helps you achieve exactly that, notwithstanding your current maturity levels. We're a team of verified experts and experienced professionals who solve business problems daily - helping businesses navigate their complex process landscape and respond to market changes with agility.

Reimagining procurement transformation

reimagining rec

Explore how digital first organisations are using business process transformation to convert procure-to-pay process complexity into governable performance, compliance and quality, and to drive sustained value realisation.
Read the full article here 

Why business process transformation?

Being effectively able to visualise, manage, optimise, and harmonise business processes is one of the most important success factors for organisations – so much so that business process excellence has gone from being one of the many board-room priorities to business-critical today. It involves rethinking and redesigning core processes to eliminate inefficiencies, automate tasks, and enhance collaboration. By transforming processes, companies can deliver faster, higher-quality results while reducing costs and minimising errors. This transformation enables businesses to become more agile and responsive to market changes, driving innovation, and improving customer satisfaction. Business process transformation helps organisations align their operations with strategic goals, ensuring sustainable growth and greater value creation. No wonder leading companies around the world are now investing in SAP Signavio, the world’s leading process excellence software suite, to achieve its business-process improvement objectives. 

Rajarshi Sengupta

Rajarshi Sengupta
Partner

SAP Signavio helps businesses understand the actual complexity of their operations, something that is almost invariably underestimated. Our team of experts help finetune the platform to the client's business, visualise inefficiencies and their root causes, and develop a plan for change.

Our differentiated service offerings – sustained value realisation for you

 Our mission is simple: cut through complexitystabilise your core systems, and deliver measurable process excellence with skill and genuine care. The distinction starts with our insight-to-design approach that ties diagnostics to target process models, embeds ownership and controls, and establishes a continuous improvement rhythm with KPIs and reviews, thereby transforming complexity into efficient, future-ready processes and workflows that deliver enduring impact. 

Our proprietary solution accelerators are also what sets us apart. They are designed for speed and rigor, extending SAP Signavio’s out-of-the-box capabilities. The result: Accelerated transformation readiness, faster blueprinting, fewer handoffs, and quicker time-to-value for our clients.

  • Gain clear visibility into your process reality to quickly identify issues like long cycle times, bottlenecks, and compliance violations
  • Develop customised executive dashboards and identify critical processes to prioritise improvements with measurable impact.
  • Our Process Reality Report reveals inefficiencies and deviations through a fact-based process overview
  • Our Process Improvement Catalogue turns insights into a targeted roadmap for efficient and sustainable transformation.

  • Streamline processes with standardised process modeling, documentation, and simulation.
  • Embed journey modeling to visualise customer experience and transform process mining insights into actionable improvements.
  • Our Process Repository Hub  expedites process modeling using our ready-to-use template for accelerated workshops and solutioning.

  • Define clear process ownership and implement system-driven workflows for effective control and approval management.
  • Foster stakeholder collaboration through a single source of truth for real-time review, feedback, and validation of process models.
  • Gone are the days of unmanageable cobwebs of static PDF documents -Our Digital Blueprint Engine enhances visibility, and links governance to real-time KPI dashboards in a living document for sustained compliance.

  • Drive continuous improvement with data-driven insights and real-time KPI tracking to identify and act on opportunities.
  • Our tailored KPIs and dashboard enable real-time improvements by identifying bottlenecks and monitoring ongoing initiatives.
  • We also provide user manuals and operational excellence toolkit, designed to help you embed process excellence as culture.

Practice Highlights

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Certified experts with deep industry and technical expertise

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Tailored solutions driving transformation across industries and geographies

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Expertise in integrating Signavio with SAP and beyond

The Order-to-Cash process reality check: From static reviews to living evidence

Explores how O2C process issues like pricing mismatches, incorrect unit quantities and rework loops don't just hurt the supply chain - they stall cash. Process intelligence shows where and what to fix first - converting leakage hot spots into cycle-time gains, cleaner billing, and better CX.
Click here to read the full article 

Our leaders 

Rajarshi Sengupta

Partner, PwC India

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Abhinandan Pattnaik

Director, PwC India

Email

FAQs

PwC leverages SAP Signavio to design your S/4HANA transformation around real processes, not just system blueprints. We mine and model your business processes to know how work runs today, pinpoint gaps and customizations to challenge, and define a future‑state process blueprint that is “fit for S/4” from day one. Combined with PwC’s S/4HANA accelerators and industry content, this reduces rework, shortens testing cycles, and drives faster value realisation from your S/4 investment. 

We at PwC turn your AI and automation ambitions into a fact‑based pipeline of use cases. We analyse real process data to see where work is repetitive, rules‑driven and high‑volume—and where defects, rework and manual touchpoints are highest. Then we prioritise these opportunities by business impact and feasibility, giving you a clear, staged roadmap of “what to automate first” that is grounded in data, not opinion.

PwC brings business transformation, industry know‑how and technology together in one integrated approach. We don’t just configure Signavio—we embed it into your operating model, governance and change story. Our sector‑specific accelerators, benchmark libraries and global Signavio Center of Excellence mean you get proven process patterns, faster diagnostics and pragmatic change support, not a generic tool rollout. And our strategic alliance with SAP ensures you benefit from the latest product innovations and joint best practices. 

PwC turns SAP Signavio into your “always‑on” performance cockpit. We set up conformance checks, KPIs and alerts so you can see, in near real time, where processes drift, where SLAs slip, and where exceptions spike. Then we build a governance rhythm—reviews, owners, backlogs—so insights translate into actions, not shelfware. The result: your transformation doesn’t stop at go‑live; it matures over time and keeps delivering measurable benefits. 

Plug‑and‑Gain is the fastest way to move from assumptions to facts. By quickly connecting Signavio Process Insights to your SAP data, we surface performance gaps, bottlenecks and value hotspots using out‑of‑the‑box content and PwC benchmarks. That early transparency drives targeted business cases and sponsorship. From there, we extend into Process Intelligence and modelling, building a structured, low‑risk transformation journey instead of a big‑bang gamble. 

Yes. We regularly deploy Signavio Process Intelligence on hybrid and non‑SAP landscapes. We integrate data from ERP, CRM, legacy and custom applications to build true end‑to‑end views—from customer request to cash collection, from purchase to payment—regardless of system boundaries. That lets you identify root causes and improvement levers across the whole value chain, not just the SAP portion. 

PwC’s Insight to Action approach ensures every Signavio insight is tied to a specific intervention, owner and KPI. We combine your process data with PwC benchmarks to size the opportunity, redesign processes in Signavio Process Manager, embed controls and responsibilities, and then track outcomes through defined measures. Instead of more dashboards, you get a closed loop: insight → design → implementation → measurable improvement. 

Cloud ALM is strong for tracking projects, changes and system health; Signavio is built for understanding and improving business processes. PwC helps you connect the two: Cloud ALM shows what is changing and how systems behave, while Signavio shows how your business processes actually flow, where value leaks occur, and which changes will matter most. Together, they give business and IT one shared view of priorities. We can illustrate this on a live example—such as Order‑to‑Cash—so you can see the incremental value clearly. 

Awards and recognition

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Contact us

Rajarshi Sengupta

Partner, PwC India

Abhinandan Pattnaik

Director, PwC India

Sanchita Saha

Senior Manager, PwC India

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