Reimagining the possible in the Indian healthcare ecosystem with emerging technologies

State of healthcare in India

  • Shortage of qualified physicians
  • Healthcare facilities are not accessible uniformly
  • The Indian healthcare system is reactive
  • Less than 2% of hospitals in India are accredited
  • Government health expenditure is very low. Private expenditure currently stands at around 70%
  • 62.4% out-of-pocket health expenditure

 

Healthcare budget in BRICS countries

Uberisation of the healthcare industry is required to radically change the way healthcare operates

Disruptive technologies in healthcare

Reimagine the future with emerging technologies while finding a balance between:

  • Increasing care expectations of patients in a connected world and facelessness of technology-driven healthcare
  • Constrained budgets and rising costs of healthcare
  • Complexity of new technologies and their ease of deployment, integration and security

As per PwC’s 2017 Global Digital IQ Survey, the healthcare industry rates AI and IoT as the most disruptive technologies

PwC’s Healthcare IT Survey 2018

PwC interviewed senior executives from leading healthcare providers in India to understand the adoption of AI and IoMT in the Indian healthcare ecosystem.

The study focused on three pillars:

  • Operational excellence
  • Care delivery
  • Customer experience

1. Current technology adoption

Current technologies that are being adopted amongst healthcare providers in India.

2. Adoption of AI and IoMT

Adoption of AI and IoMT use cases by healthcare providers in India categorised into the three pillars - care delivery, customer experience and operational excellence.

3. Challenges for AI and IoMT adoption

Challenges for AI and IoMT adoption in the Indian healthcare ecosystem.

4. Changes expected

Changes expected to drive adoption of AI and IoMT amongst healthcare providers in India.

Survey results

Current technologies that are being adopted amongst healthcare providers in India

Current technologies that are being adopted amongst healthcare providers in India
  1. Technology adoption has been higher in private institutes as compared to public institutes
  2. Most private healthcare providers, at least the ones in tier 1 and tier 2 cities, have adopted foundational technologies such as HIS, ERP, appointment booking, RFID asset tracking, etc.
  3. With the release of EHR standards for India, private healthcare providers have now shifted their focus to EHR adoption
  4. As for emerging technologies, while private healthcare providers in India recognize the potential of these technologies, they are still weighing their options and the adoption has been limited.

Adoption of AI and IoMT use cases by healthcare providers in India

Summary of currently implemented use cases of AI and IoMT in India

Challenges for AI and IoMT adoption in the Indian healthcare ecosystem

There are a number of barriers that are limiting the adoption of emerging technologies such as AI and IoMT in the Indian healthcare ecosystem.

Challenges for AI and IoMT adoption in the Indian healthcare ecosystem

Changes expected to drive adoption of AI and IoMT amongst healthcare providers in India

Changes expected to drive adoption of AI and IoMT amongst healthcare providers in India

Contact us

Arnab Basu
Partner, Technology Consulting Leader, PwC India
Tel: +91 33 2341 4290
Email

Dr. Rana Mehta
Partner and Leader, Healthcare
Tel: +91 124 330 6006
Email

Abhijit Majumdar
Executive Director, Technology Strategy Leader, PwC India
Tel: +91 22 6669 1215
Email

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