September 2019
Given the rapid pace of change in payments technology and evolving needs of citizens, countries and central banks around the world are undertaking steady transformation of national payments rails to make them future ready. Payments rails refer to platforms or networks that enable movement or transfer of funds from one party to another – domestic or crossborder. For instance, in India, the National Payments Corporation of India (NPCI) has payment products that cater to various use cases like National Automated Clearing House (NACH) for bulk clearing, cheque clearing through Cheque Truncation System (CTS), bill payments through Bharat Bill Payment System (BBPS), faster payments through Immediate Payment Service (IMPS) and Unified Payments Interface (UPI), and National Electronic Toll Collection (NETC) for e-toll payments.
Over 2008-12, Moody’s Analytics conducted a study1 covering 56 countries that contribute around 93% of the world’s GDP. As per the study, greater usage of electronic payment products added USD 983 billion (in real terms) to GDP. The real GDP growth was 1.8%. Without increased card usage, the growth would have been 1.6%. The worldwide cost of handling cash exceeds USD 300 billion per year. Increased card usage has a positive impact as it reduces the cost of printing, handling cash, frauds, the informal economy, etc.2
There is huge potential for banks and non-banks to leverage the existing payments infrastructure and open banking Application Programme Interface (APIs) to enable interoperability in faster payments.
In the last decade, major developments in national payments rails have been focused on faster payments systems (FPS). Countries that have implemented FPS are witnessing benefits like faster processing and clearing of funds in high-volume and low-value payments, convenient transfers via mobile number, email address or aliases, common standards that may result in lower processing fee, etc.
Customer demand for quick payments is driving the need for improving speed of existing payment rails with real-time settlement. With availability of multiple payment channels, interoperability is an intrinsic need to further the cause of convenience by digital payments.
With emergence of non-banking entities like FinTech players and payment service providers, APIs have become the new norm for providing products and services in banking. It is imperative for national payment rails to make provisions for the utilisation of APIs. For instance, the introduction of PSD2 in EU with initiatives like open banking opened the doors for non-banking players to develop innovative payment products. Regulators across countries in the Asia Pacific are also formulating a policy on open/API banking like the Monetary Authority of Singapore (released API playbook) and Hong Kong Monetary Authority (released the API frame book).
As the financial impact of payments fraud is significant, it is imperative that all steps that boost security and data privacy like use of EMV, biometrics, machine learning, DLT and real-time analytics are tested and rolled out by central banks.
Establishing common standards has become a priority for regulators and is enabling richer data flows. ISO 20022/8583 is an important step towards richer data and international interoperability.
SEPA , SCTInst and Saudi Arabia RT-ACH are implementing ISO 20022. Also, the development of national rails may reduce the dependency of entrenched overseas entities in the ecosystem and encourage indigenous players to build new products which may have benefits like reduction in transaction processing cost, storage of data storage in home country, among others.
While there is a focus on the development of national payments rails by various countries, there are a few strategic decisions that the central bank needs to take for such big transformational projects:
The total cost of ownership (TCO) comprising initial investment, operating costs, cost of support, change management complexities and monetary business benefits needs to be considered. Over the last 10 years, more than 80% of central banks have built new platforms – for instance, STET in France has built a modern modular clearing settlement mechanism (CSM) for European operations. In India, the UPI system has been built on the existing IMPS infrastructure of NPCI.
Central banks can utilise open APIs to enable a ‘platform for innovation’. They can consider having modular infrastructure to stimulate competition as components can be delivered by different service providers.
They can also look at building value-added services (VAS) and other allied functionalities as an added feature in payments rails subsequently. A few such functionalities could be near real-time fraud monitoring to alert partners in case of any anomaly, analytical dashboards, among others.
To cater to the challenges of rising payment volumes and tougher customer demands, financial institutions are moving towards payment service hubs. A payment service hub helps in achieving a fully unified banking platform. With payment hubs, financial institutions are developing the ability to manage multiple payments rails across any customer type, scheme, instrument, channel, etc., over a single platform.
Central banks are already taking multi-year initiatives to implement FPS and developing countries have ramped up efforts significantly. In a few countries, high-value transactions are processed and settled through Automated Clearing House (ACH). These countries may look at having separate system for FPS/ RTGS and ACH payments with a different transaction limit and settlement cycle.
For example, Australia has implemented a Fast Settlement Service (FSS) that operates in conjunction with the RITS (RTGS) and New Payments Platform to deliver high-volume and low-value payments rails.
The implementation of cross-border payments is always a challenge considering 150+ currencies with different central bank regulations. However, aided by new age technologies and partnerships with service providers and Financial Institutions (FIs), standardised instant cross-border payments are now in focus.
The pain points which FinTechs and other new age institutions are trying to address are foreign exchange fees, different risk mitigation process and settlement in different currencies. The extension of domestic national payment rails for processing international transactions offers exciting opportunities.4
SWIFT has implemented and tested (GPI instant in seven countries (Australia, China, Canada, Luxembourg, the Netherlands, Singapore and Thailand).
It has linked the domestic faster payments system in these countries to GPI to speed up cross-border instant payments.
The illustration below captures the status of implementation of FPS across multiple countries:5
Countries around the world are making efforts to understand the best practices for national payments system modernisation. Countries like India, China, and Russia have built a self-owned domestic card scheme to encourage digital payments. A few areas which offer exciting opportunities include enablement of bill payments across various acceptance modes such as BBPS, cross-border multi-country payments such as SEPA, standardised rails for enabling micro-payments at POS. The following are a few key enablers for building successful and robust national rails:
Regulators must strike a balance between robust security/authentication protocols and a desire for frictionless (and even invisible) consumer interfaces. Insufficient security measures endanger the integrity of the ecosystem; however, excessive measures risk stifling innovation and reducing uptake. As an instance of a trade-off, the RBI decided to allow transactions which are less than INR 2,000 in value to be authenticated without two-factor authentication, i.e. without PIN.
While innovative technology such as Distributed Ledger Technology (DLT) is still maturing, central banks/ infrastructure providers should focus on enabling their systems to interface with this technology. DLT enables verification of payments to be decentralised, removing the need for a third party. The possibility of using DLT to synchronise cross-border transactions in real time with other central banks should be explored.
Bank of Canada and Central Bank of China are currently exploring options to replace a message-based digital ledger with an encapsulated secure token.
Central banks are setting up a sandbox where FinTechs can test their applications before introducing them to customers. Generally, regulators encourage such solutions, which highlight gaps in the existing financial system and have the capability to address such gaps. Countries like Brazil, the UAE, Kenya, and Australia have set up a regulatory sandbox to encourage innovation.
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The article relates to the different parameters which has added to the authentication for secure transactions.
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