Input Salesforce, output growth

PwC and Salesforce: Your trusted transformation partner

Introducing a new value equation for the fully connected customer

Transform with Salesforce and PwC and say hello to your new competitive edge. Tomorrow’s customer is already here. To help you meet their needs, we’re introducing a new equation that ensures every engagement is relationship-enhancing.

Enabled by Salesforce, powered by business perspective, and geared for innovative experiences, the new value equation goes end-to-end with Salesforce to bring customers closer with every click.

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Reimagining customer experience for the manufacturing industry

Manufacturing companies are relooking at their strategies, sales, service, and time to market to deliver personalised experiences to their customers using data-driven insights. Learn how Salesforce and PwC are helping manufacturers in their digital transformation journeys.

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Re-imagining the future of manufacturing: Connecting your value chain

Learn how a large industrial conglomerate built positive and profitable customer relationships using PwC implementation expertise and the Salesforce platform. The client is enabling customers, distributors, and extended customers with the power of simplicity across all interactions and touch-points.

Customer Success Stories

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Helping JSW revolutionise their customer journey

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Helping Tata CLiQ revolutionise their customer service

PwC India Acquires Venerate Solutions

With the strategic acquisition of Venerate Solutions, PwC India will enhance the firm’s Salesforce consulting practice and platform engineering capabilities with the following service offerings.

To know more about the acquisition, please read the press release.

Automated solution for faster loan processing

The Integrated Intelligent lending Platform is our loan origination system (LOS) accelerator. It is an end-to-end solution for the loan application process assisted journey, and all loan origination needs – that can further be customised for unique business processes.

This platform accelerates the loan origination process; it automates, digitises, and standardises workflows to ensure a seamless experience in the application process through to approval stage. This includes a credit check and softcopy approval, verification process, UW/CC approval, and regulatory compliance check.

Digital solutions to refocus, retrain and reskill for today's job market.

Intelligent Job Matching capabilities identify and select appropriate opportunities based on skill, location and experience. The solution aggregates and verifies hundreds of thousands of live job listings from a multitude of job portals, directories, corporate and government sites for a centralised, deduplicated repository which is intelligently matched to candidates.

A curated offering based on specific requirements of each buyer matching requirements to offerings.

Venerate’s Marketplace Solution helps to manage all the stakeholders involved in the business process into a single marketplace, with role-based security that you can rely on.

The entire lifecycle from the generation of requirements of various types of entities to fulfilment, invoicing and payments are captured in the solution.

Marketplace Solution offers multiple validation stages, with advanced verification processes, to help authenticate stakeholders and secure the business operations. This is a mobile ready solution which can be accessed with the Salesforce mobile app.

Marketplace Solution features:

  • Capturing requirements from the buyer, and matching them with the available products and service offerings.
  • Approvals and workflows, if any, involved in the business process.
  • Activating the supply chain for fulfilment and acceptance of payment milestones.
  • Proof of delivery of the product/services, and feedback surveys.
  • Invoicing and validation of invoices and trigger payments; Receipts of final payments.


Data archiving solution for timely, business critical reporting and analysis

The amount of data being created and stored is growing more rapidly than ever before, with experts predicting a 20-fold increase in the next 10 years.

While much of this data can be tremendously useful to companies seeking to understand their customers, large volumes of data place a huge strain on business applications. This can cause performance issues in loading, filtering and indexing huge quantities of data, and impact a company’s ability to serve its customers quickly and efficiently.

Venerate’s Salesforce data archiving solution is Based on AWS, the data archiving solution meets these challenges head on to produce and deliver timely, business critical reporting and analysis.

Integrated Solution

PwC’s Dealer and Distributors Experience Platform - Build future-proof digital dealership enterprise solution

PwC India has developed an out of the box solution-dealer and distributor experience platform which caters to OEM & dealers expectation. Our solution is powered by salesforce and thus provides a single centralised platform to capture an end-to end process vital for OEM’s/ manufacturers & dealer association effectively leading to better customer and operational experience making a connected-front office back office ecosystem.

Dealer & Distributor Experience Platform Modules - PwC India

PwC Platform brings the power of Salesforce while providing dealer specific features

  1. Process Standardisation
  2. Seamless Information availability
  3. Scalable System
  4. Minimal Capex Investment
  5. Integrate with Legacy systems
  6. Contextual to the needs of each type of Partner
  7. All you need is a browser


Strategic partnerships

We have Alliances and JBRs with Google, AWS, SAP, Oracle, Microsoft, Adobe, and SiteCore. which represent some of the most often integrated platforms for Salesforce implementations and are able to draw upon these world class capabilities to enable our clients’ success.

Strategic partnerships - PwC India

Awards and certifications (for India)

We’re thrilled and incredibly proud to announce PwC India won the Customer 360 Implementation & Adoption Partner of the Year Award as part of the Salesforce APAC Partner of the Year.  It's our 2nd consecutive award which we have received from 2020 and 2021.

APAC Partner FY 2020
FY 2020
APAC Partner FY 2021
FY 2021

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Contact us

Anjumara Syed

Anjumara Syed

Partner and Leader, Salesforce, PwC India