Digital Transformation

Explore how you can reinvent your business today to succeed tomorrow

We are living in the digital disruptive age where businesses are changing the way they reach consumers, produce goods and services, engage their workforce and plan and manage their organisation. Traditional companies and incumbent market leaders are adapting to digital change while startups and unicorns are challenging industries, leading to faster adoption of digital transformation. However, while most organisations have begun the journey of digital transformation they are yet to realise its full potential.

Digital Transformation is not all about technology. We at PwC help you reimagine your business strategy and operating model through the human-centric lens while leveraging a broad spectrum of digital technologies. Whether it is building customer loyalty, developing an enhanced and seamless customer experience or improving the bottom line, we define and deliver winning strategies with “human experience” at its center.

With the BXT (Business Experience Technology) approach we bring together the best of what PwC has to offer with agility and efficiency and deliver tangible outcomes.

Solutions that fit your needs and deliver outcomes

Our response to the digital transformation needs of our clients is centered around six solutions which are the bedrock of delivering a successful transformational journey.

Front-office Transformation

Front-office Transformation

We help you grow faster, enhance customer experience, strengthen sales and distribution and tap into new revenue opportunities – enabled by the latest digital technologies.

Value-led ERP

Value-led ERP

We help you re-engineer, simplify and harmonise your processes and implement Core ERP Platforms to deliver sustainable value.

Digital Operations

Digital Operations

We help you connect and optimise your physical assets and infrastructure – products, plants / factories and people using emerging technologies

Supply-chain Transformation

Supply-chain Transformation

We help you redefine and enhance your supply chain planning and execution processes and operating model to enhance service levels and rationalise costs and working capital, powered by emerging connectivity and optimisation technologies

3.    Digital Operations

We help you connect and optimise your physical assets and infrastructure – products, plants / factories and people using emerging technologies <Read more>

4.    Supply-chain Transformation

We help you redefine and enhance your supply chain planning and execution processes and operating model to enhance service levels and rationalise costs and working capital, powered by emerging connectivity and optimisation technologies <Read more>

5.    Finance Transformation

We help you design and implement a “Future Ready Finance function” including the Finance operating model, Shared services constructs, Processes, and enabling technologies like RPA / Al / cloud-based ERP <Read more>

6.    HR Transformation

We help you transform the Human Resource function and Employee Experience, including the Human Resource operating model, Shared services constructs, processes, leveraging cloud-based digital / technology

3.    Digital Operations

We help you connect and optimise your physical assets and infrastructure – products, plants / factories and people using emerging technologies <Read more>

4.    Supply-chain Transformation

We help you redefine and enhance your supply chain planning and execution processes and operating model to enhance service levels and rationalise costs and working capital, powered by emerging connectivity and optimisation technologies <Read more>

5.    Finance Transformation

We help you design and implement a “Future Ready Finance function” including the Finance operating model, Shared services constructs, Processes, and enabling technologies like RPA / Al / cloud-based ERP <Read more>

6.    HR Transformation

We help you transform the Human Resource function and Employee Experience, including the Human Resource operating model, Shared services constructs, processes, leveraging cloud-based digital / technology

Finance Transformation

Finance Transformation

We help you design and implement a “Future Ready Finance function” including the Finance operating model, Shared services constructs, Processes, and enabling technologies like RPA / Al / cloud-based ERP

HR Transformation

HR Transformation

We help you transform the Human Resource function and Employee Experience, including the Human Resource operating model, Shared services constructs, processes, leveraging cloud-based digital / technology

Our approach of BXT philosophy 

The Power Of Perspective

BXT is a method used by PwC Digital Services that layers a diversity of skills and perspectives to drive digital transformation.

Business

B

Knowledge to transform

  • Business Case
  • Capability Strategy
  • Operating Model
  • Process
  • Risk Management
  • Transformation Roadmap

Break down silos.

Remove the barriers. Raise the bar.

When the solution must be the size of your business and calls for complete change from boardroom to basement, we help you set the stakes and break down the barriers to transform your business. Transformation is no small feat, so we think and deliver big.

Experience

X

Imagination to create

  • Experience Assessment
  • Ethnographic Research
  • Touchpoint Mapping
  • Voice of the Customer
  • Experience Strategy and Design
  • Usability Testing

Unearth new value.

Forget optimising. Focus on revolutionising.

You don’t need another analysis of what others are doing; you don’t need a way to make incremental revisions on what already exists. We listen to you and the data to understand the unmet needs and desires, and see beyond improvement to revolution.

Technology

T

Commitment to deliver

  • Emerging Tech Evaluation
  • Technical Architecture
  • Integration Architecture
  • Data Model / Visualisation
  • Prototype
  • Security and Privacy Plan

Make tomorrow.

Rethink what exists. Make way for what’s next.

Tomorrow isn’t on a one-year timeline, waiting to be perfectly crafted and unboxed, fully formed. What’s next is now; it’s about living in a state of “Think it. Build it. Ship it. Again.” You need a new way of doing, a way that consistently creates value. PwC Digital Services is a community of makers. We create; we re-think; we tinker - constantly!

With our unique BXT (Business Experience Technology) and design thinking approach to solve problems, we architect solutions with a focus on ‘user adoption’ and value realisation and help companies navigate complex transformational journeys riding on the digital wave.

The PwC Advantage

Focused on tangible business results to deliver outcomes
Focused on tangible business results to deliver outcomes
A best in class Playbook Repeatable method, informed by global best practices to deliver consistent and sustainable outcomes
A best in class Playbook Repeatable method, informed by global best practices to deliver consistent and sustainable outcomes
Rooted in industry expertise and proven transformation services and methodologies
Rooted in industry expertise and proven transformation services and methodologies
Show Me First, Digital Solutions Digital Assets that deliver better, rapid results
Show Me First, Digital Solutions Digital Assets that deliver better, rapid results

Benefits

Transformation success stories

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Contact us

Deepak Malkani

Partner and Leader, Digital Transformation, PwC India

Tel: +91 22 6669 2216

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