Revving up new age banking with technology*

With the rapidly changing technology dynamics, BANKing TECH Summit 2010 focused on charting a road map for converting data to effective information for sustaining business growth. The summit also aimed to build a common platform for financial solution providers and the Indian financial community.

Given the current economic conditions, PwC and CII jointly conducted a survey to assess how banks are leveraging technology to drive business growth and gain competitive advantage over their peers. The primary research comprised of face to face interviews with Senior IT executives at Indian banks, and was further supplemented with PwC research covering industry sources as well as PwC Global Best Practices.

Keeping in mind the theme of the survey, our questions revolved around understanding how banks are leveraging technology to grow in the New Age after the downturn, along the following four perspectives:

  • Current technology usage
  • Managing risk and compliance
  • Customer centric measures
  • New Initiatives

Revving up new age banking with technology*