Strategic Issues for Retail CEOs*

India’s robust macro- and microeconomic fundamentals, such as a healthy GDP growth, higher incomes, increasing personal consumption, favourable demographics and supportive government policies, will accelerate the growth of the retail sector. This report, completed in partnership with the Retailers Association of India, discusses major issues facing retail CEOs. Based on 20 interviews with Chief Executive Officers and Managing Directors at 20 leading Indian and global retail companies, the study highlights six top-of-mind issues namely--
  • Supply chain and operations
  • Strategy and innovation
  • Private label offerings
  • Tax issues
  • Workforce management
  • Sustainability and green marketing
The study also presents a series of case examples for each discussion theme. Readers of this study will gain a broad-based understanding of the retail sector and will understand how retail CEOs are approaching major sectoral issues.
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