Tax Glimpses - 2013
The Tax Glimpses, our annual publication, highlights various significant developments in the area of tax and regulatory practice and also includes hyperlink listing of various PwC Thought Leadership initiatives such as news alerts,newsletters and articles published during 2013.
Connecting the dots: Wiring business, technology and operations
Technology has evolved from being a mere tool to enhance efficiency, reduce cost of operations to being a critical component of the strategy mix. Whether it is to scale up business, grow volumes, service customers, strengthen delivery channels or manage risk and compliance, IT is multi-faceted in providing solutions across these functions. This CII-PwC report captures some of the emerging trends in technology used by the banks today.
- Total retail: A change is underway
Our survey revealed key trends that will drive the business model for the ‘total retailer’ and blur the lines between online and in-store retail. This phase of change will be led by customers, and it might make business sense for the retailer to co-create their business model with them.
- PwC view: Five trends to watch in telecom during 2014
The year 2014 will see a restoration of vitality within the sector, especially in the second half of the year.
- The rise of the affuent Asian shopper
PwC’s Experience Radar 2013 study on the global retail apparel industry shows how local culture and practices in developing Asia drive different types of urchase decisions for regional consumers, and reveals features in the retail shopping experience that would inspire those consumers to pay a premium.